Privacy Policy

1. Overview & Data Controller

This Privacy Policy describes how SHRIVASTAVA PROFUNNELS VENTURES PRIVATE LIMITED (Brand Name: MyProFunnels Ventures) collects, processes, and protects information when you access our website (https://myprofunnels.com), platform, online courses, and digital solutions.

2. Information Collection & Processing Purposes

We collect and process personal and technical information strictly necessary for the operation and delivery of our business services. Information processing includes:

• Account Registration: Name, email address, password hash, role credentials, and contact details.
• Lead Management: Lead inquiries, contact submission forms, and audience segmentation.
• Customer Communication: Service updates, support messages, and transaction notifications.
• Payment Processing: Order details, transaction references, and payment verification via Cashfree.
• Course & Service Delivery: LMS progress tracking, lesson completion, certificates, and live class access.
• Marketing Automation: Email campaign workflows, broadcast lists, and WhatsApp automation triggers.
• Customer Support: Direct support requests, helpdesk tickets, and inquiry responses.
• Analytics & Platform Improvement: System usage metrics, error logs, and performance optimization.

3. Technology Ecosystem & Integrated Services

To deliver seamless online education, digital automation, and payment processing, the platform utilizes industry-standard technology solutions including:

4. Technical & Organizational Protection Measures

We implement appropriate technical and organizational measures to safeguard user information against unauthorized access, loss, alteration, or disclosure. All sensitive communication with server endpoints occurs over secure encrypted protocols, and database access is strictly restricted.